- Inspect invoice, warranty
- Identify breach
Consumer Warranty & Refund Support in UAE
Greetings 👋
My name is Alexander, I am your personal manager. Let me help you!
-
1
Case review2 AED 346.50
-
2
Demand and negotiation3 AED 808.50
- Draft formal notice
- Send demand
- Negotiate refund or repair
-
3
Dispute escalation4 AED 924.00
- File complaint
- Represent in hearing
- Enforce decision
Knowing Your Rights under UAE Consumer Law
Consumers in the UAE have strong protections under the Consumer Protection Law and its Executive Regulations that guarantee the right to repair, replacement, or refund when purchased goods or services do not meet expected standards.
Suppliers and retailers must provide clear warranty information in Arabic and, where applicable, in other languages. They must also disclose coverage limits and avoid misleading or “harmful terms” that restrict consumer rights.
If a product repeatedly fails or the same defect occurs after repair, UAE law provides the right to a full refund when repair or replacement no longer resolves the issue. The same protection applies to services — if they are incomplete, poorly executed, or misrepresented, consumers are entitled to compensation or refund.
When a supplier refuses or delays a refund without valid reason, you can rely on UAE consumer rights refund procedures or the consumer rights Dubai refund policy to file an official claim.
However, navigating these procedures can be complex and time-consuming without legal assistance. Our legal team ensures your complaint is properly documented, evidence is presented effectively, and your rights are protected at every step of the process.
What Our Warranty & Refund Support Offers
We provide comprehensive legal support in disputes involving defective products, poor service quality, or non-compliance with warranty obligations. Our lawyers handle:
- Legal analysis of your warranty and refund claim based on UAE law and supplier obligations
- Drafting and sending a formal demand or refund request to the seller or service provider
- Liaising with consumer protection authorities such as the Department of Economy or local municipalities
- Filing a formal complaint or legal case if the supplier fails to respond
- Negotiating settlements and supervising the enforcement of approved refunds
Whether you purchased electronics, furniture, automobiles, or service packages, we help ensure that your rights as a consumer are respected. If you are facing a consumer rights Dubai refund dispute or have been denied compensation unfairly, contact our manager today for professional assistance and a practical solution.
It could be interesting
Similar services and articles
In the CONSULTANT mobile app
Secure Transaction
As a Client, you are freed from all financial risks when collaborating with Contractors, as the payment amount is reserved by our service and is paid to the Contractor only after receiving confirmation from you about the completion of the stage.
If the service is not provided, the funds are returned to you. The service takes on all financial risks and acts as a guarantor and custodian of funds, and in case of disputes between the parties, acts as an independent Arbitrator.
Your money is in safe hands!
Top 10
PRO consultants
We verify each specialist who signs up for our service and ensure the high quality of our services.
CONSULTANT - is a clear and largest ranking of lawyers and attorneys
so that everyone can choose the best specialist in the right place and at the right time.
The rating of lawyers is formed on the basis of positively completed orders, your feedback, ratings
and comments. The rating cannot be bought: it is formed exclusively by users. TTherefore, if you
need services, advice or preparation of documents from the best lawyers and attorneys
- you can confidently trust our specialists!
- Address
- Email support@consultantlm.ae
- Phone +447418377298